Delivery

Standard

The standard charge is £9.00 inc VAT for delivery to most UK postcodes. Some special offers may be available.

Stock items despatched within 3-5 working days. If an item is out of stock, we will contact you by phone or email as soon as possible

Non-Standard

Please note that that there is a higher charge of £11.95 inc VAT for deliveries to:

Scottish Highlands and Islands, postcodes as follows: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE. Northern Ireland, Isle of Man and Isles of Scilly, postcodes as follows: BT, IM, TR21-25. The Channel Islands. Delivery may also take longer to these postcodes.

Larger Items

Larger items may cost more, in which case we will contact you.

International

For details of delivery charges and times to international destinations outside the UK, please send an email to question@dhgshop.co.uk, or call us directly on 01254 247475 (Monday - Friday 8.30am – 5.00pm).

Incontinence products

All orders for incontinence related products are despatched in plain packaging, which does not mention incontinence or similar. 

Access

Access for delivery is the responsibility of the customer and Makerfield Ltd will not be liable for any damage caused in the event of problems with access.

Further information

To find out more, please send an email to question@dhgshop.co.uk, or call us directly on 01254 247475 (Monday - Friday 8.30am – 5.00pm). We use the following carriers, Royal Mail, Hermes, TNT and DPD, and will select the most appropriate one to deliver your product.

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